Privacy Policy

UnseenRoles ("we," "us," or "our") helps job seekers find roles before everyone else. This policy explains how we collect, use, store, and protect your information when you use our services.

We collect only what we need to deliver and improve our service:

• Account data: Email, profile details you provide when signing up, and authentication data (e.g., magic links, Google sign-in).
• Job search data: Preferences, saved roles, alerts, and application history so we can match you with relevant opportunities.
• Usage data: How you interact with our platform (pages visited, features used, and general activity) to improve the product.
• Technical data: Device type, browser, IP address, and similar identifiers for security and basic analytics.

We do not sell your data. We do not use it for advertising. We do not share it with third parties for their marketing.

Your data powers your experience:

• Delivering personalized job matches and smart alerts
• Generating AI-assisted cover letters tailored to your profile
• Keeping your account secure and preventing abuse
• Improving our product and fixing issues
• Communicating with you about your account and important updates

We process data on infrastructure designed for security and reliability. Access is restricted to those who need it to do their jobs.

We work with trusted partners who help us run the service. They process data only as needed:

• Hosting & infrastructure: To run our platform reliably and securely.
• Payment processing: We use Creem as our merchant of record. They handle payments; we never see or store your card details.
• AI services: We use third-party AI APIs for features like cover letter generation. Data sent to these services is subject to their respective terms and privacy policies.

We may disclose information if required by law, to protect our rights or safety, or with your explicit consent.

We keep your data only as long as necessary. Account data stays while your account is active. After you delete your account, we remove or anonymize your data within a reasonable period, except where we must retain it for legal or operational reasons (e.g., transaction records).

We use industry-standard measures to protect your data: encryption in transit and at rest, access controls, and regular security practices. Our infrastructure is built with SOC 2-ready principles. No system is perfect, but we take security seriously and respond quickly to incidents.

We use cookies and similar technologies for essential functions (e.g., keeping you logged in), analytics (to understand how the product is used), and preferences. You can manage cookie settings in your browser. Some features may not work fully if you disable certain cookies.

You have control over your data. You may have the right to:

• Access the data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Object to or restrict certain processing
• Withdraw consent where we rely on it

To exercise these rights, contact us at the email below. We will respond within a reasonable time. You can also manage many settings directly in your account.

We may update this policy from time to time. Changes will be posted here, and the "Last updated" date at the top reflects the latest version. Continued use of our services after changes constitutes acceptance of the updated policy.