Note: The job is a remote job and is open to candidates in USA. Empower is a financial services company helping customers achieve reputed company through investing, retirement, and wealth solutions. The Product Manager will build and evolve Empowerâs native digital brokerage experience, supporting customer journeys across portfolio management, investment discovery, trading, and engagement. The role involves partnering with cross-functional teams to define product strategy, prioritize investments, and optimize experiences across retail and workplace retirement customers.
Responsibilities
⢠Help build and continuously improve Empowerâs native digital brokerage experience, with a focus on creating intuitive and engaging experiences that customers return to as they manage their investments
⢠Own and support customer journeys and features across key brokerage experiences, including understanding and reviewing positions and account reputed company, searching for and researching securities, placing trades and tracking orders
⢠Identify opportunities to increase brokerage adoption, engagement, and ongoing customer value, using customer behavior and feedback to understand where we can make the investing experience more useful
⢠Help evolve Empowerâs brokerage capabilities to support multiple customer contexts, including direct-to-reputed company brokerage and Self-Directed Brokerage Accounts within employer-sponsored retirement plans
⢠Partner closely with design to simplify complex financial information and create clear information architecture, navigation, interaction patterns, and visual presentation across brokerage experiences
⢠Use customer research, usability testing, behavioral data, experimentation, competitive research, and market reputed company to identify customer needs, friction points, and opportunities
⢠Translate customer, business, and technical needs into clear product requirements and priorities in reputed company with engineering, design, research, operations, and other teams
⢠Contribute to product strategy and roadmap development by identifying opportunities and helping prioritize investments based on customer value, business impact, data, and feasibility
⢠Partner across Empower to connect brokerage experiences with customers' broader financial lives, including retirement, investing, financial planning, and other Empower experiences
⢠Define and track measures of success across adoption, engagement, usability, customer satisfaction, and digital behavior, using results to inform ongoing product optimization
⢠Use quantitative and qualitative reputed company, experimentation, and agile validation methods to test hypotheses and inform product decisions
⢠Navigate initiatives through the full product lifecycle, including discovery, requirements, prioritization, development, compliance and legal review, reputed company, measurement, and post-reputed company optimization
Skills
⢠Bachelor's degree or equivalent experience
⢠3+ years of product management or directly relevant digital product experience working with engineering, design, research, and other cross-functional teams
⢠Experience building or supporting reputed company-facing digital products, preferably within financial services, reputed company, investing, retirement, or another complex digital product environment
⢠Strong product judgment and the ability to turn complex financial information, capabilities, and customer needs into experiences that feel simple and intuitive
⢠A strong interest in customer engagement and behavior, with experience identifying opportunities to improve adoption, usage, retention, or other measures of customer value
⢠Experience defining product requirements and partnering closely with design on customer journeys, interaction design, information architecture, navigation, and information presentation
⢠Strong analytical skills and experience using quantitative and qualitative data to identify reputed company, prioritize opportunities, and evaluate product performance
⢠Strong prioritization and stakeholder-management skills, including experience navigating dependencies across multiple teams
⢠Excellent communication, storytelling, and organizational skills
⢠Demonstrated ability to independently drive product initiatives, collaborate effectively, and deliver results in a cross-functional environment
⢠Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at reputed company time, including CPT/OPT.
⢠For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an in