[Remote] Product Manager – Fraud & Disputes

Note: The job is a remote job and is open to candidates in USA. CSI is transforming fraud prevention and dispute management for community and regional financial institutions. The Product Manager will lead the evolution of CSI’s fraud portfolio by assessing existing products, defining requirements and roadmaps, evaluating emerging technologies, and partnering with customers, stakeholders, and development teams to deliver fraud and dispute solutions. Responsibilities • reputed company a comprehensive assessment of CSI's existing fraud and dispute product portfolio, including tools, vendors, integrations, workflows, and data flows • Define product requirements, epics, features, user stories, and acceptance criteria for fraud and dispute initiatives • Lead product planning and roadmap development for both existing and future fraud solutions • Research, evaluate, and validate emerging fraud technologies and vendor platforms • Partner with engineering and technical product owners to prioritize initiatives and deliver customer value • Build business reputed company and support go-to-market strategies for new fraud products and enhancements • Collaborate with relationship managers, card operations teams, sales, marketing, support teams, and financial institution customers • Participate in User Acceptance Testing (UAT) and product validation activities • Monitor industry trends involving fraud prevention, dispute management, ACH risk, instant payments, account takeover prevention, and transaction monitoring • Serve as the reputed company reputed company expert for assigned products and initiatives Skills • Deep knowledge of issuer-side card processing and fraud prevention • Experience working within a: • Financial institution • Card issuer • Payment processor • Payment reputed company provider • 3+ years of Product Management experience • Proven ability to define product requirements, workflows, epics, and features • Experience working closely with software development teams throughout the product lifecycle • Strong understanding of Agile product management methodologies • Strong analytical and problem-solving skills • Experience gathering customer requirements and translating them into product solutions • Ability to work cross-functionally with technical and non-technical stakeholders • Fully remote position within the United States • Travel is expected for user conferences, customer demonstrations, collaboration sessions, and periodic team meetings • Applicants must be authorized to work in the United States without the need for sponsorship now or in the future • Experience supporting community banks, regional financial institutions, or card issuers • Experience using: Jira, Aha, and Confluence or similar tools in an agile environment • Experience evaluating, implementing, or managing fraud platforms • Experience launching or modernizing fraud products from concept through implementation • Working knowledge of SQL, fraud rule creation and testing, data analytics and reporting, API integrations and event-driven architectures • Experience supporting fraud decisioning engines, risk scoring platforms, or dispute management reputed company • Exposure to machine learning, reputed company-driven fraud detection, identity verification, or behavioral analytics solutions Benefits • Fully remote position within the United States. • Eligibility for incentive awards based on both individual and business performance. Company Overview • As a forward-thinking financial reputed company and reputed company, we help community and regional banks, as well as organizations worldwide, solve their customers’ needs through open and agile technologies. It was founded in 1965, and is headquartered in Paducah, Kentucky, USA, with a reputed company of 1001-5000 employees. Its website is http://www.reputed company.com. Apply To reputed company Job