PRODUCT OWNER - SALESFORCE CRM

Job Overview Product Owner – Commercial Banking / Salesforce CRM BASG is seeking a Product Owner with significant banking experience and a strong background in Commercial Salesforce CRM. This role will manage the product backlog for assigned Salesforce CRM, nCino, or related AI capabilities, translating business needs into clear requirements that support commercial banking priorities. Please note that this is a BUSINESS-SIDE role rather than one that is purely technical. Successful candidates will have the required experience from a business perspective. This is a staff position, mostly remote, some travel. Ideal candidate will be in the Carolinas. Working closely with the Lead Product Owner, business stakeholders, and technology teams, this individual will guide backlog priorities, support agile delivery, and help ensure solutions align with business objectives and platform standards. Please note that BASG is not partnering with staffing agencies for this position. Applicants who are represented by or affiliated with an agency should not apply. BASG is unable to engage offshore resources or sponsor visa transfers. Key Responsibilities • Own, prioritize, and refine the product backlog based on business value, risk, dependencies, and delivery capacity. • Translate business needs into actionable user stories and clearly defined acceptance criteria. • Partner with delivery teams throughout sprint planning, development, testing, and release activities. • Engage business stakeholders to gather requirements, validate solutions, and communicate progress and tradeoffs. • Collaborate with Architecture, Data, and Engineering teams to align solutions with business capabilities and platform standards. • Identify delivery risks, dependencies, and priority conflicts, escalating issues as needed. • Support release readiness, documentation, and change communications. • Continuously improve backlog quality and product delivery practices. Qualifications • Bachelor’s degree or equivalent professional experience. • At least four years of experience in a Product Owner, Business Analyst, or similar role. • At least four years of experience in FinTech or another software delivery environment. • Significant banking experience, including a strong understanding of commercial lending CRM processes, client relationship management, sales pipelines, and opportunity management. • Hands-on experience with Salesforce CRM. • Experience supporting transformation initiatives involving lending or credit practices. • Demonstrated experience working in agile environments, including writing user stories, defining acceptance criteria, and managing backlog priorities. • Ability to collaborate effectively with Business, Technology, Operations, and Risk partners. • Strong analytical, organizational, problem-solving, and communication skills. • Understanding of software delivery practices and risk and compliance considerations in regulated environments. Certifications • Certified Scrum Product Owner (CSPO) or equivalent • Salesforce Administrator certification. Experience with nCino and related AI capabilities is a plus. Business Advisory Solutions Group (BASG) is an Equal Opportunity Employer and is committed to maintaining a workplace free from discrimination and harassment of any kind. BASG does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other status protected by applicable law. All employment decisions are made according to qualifications, merit, and business needs. Benefits: • Dental insurance • Health insurance • Life insurance • Paid time off • Retirement plan • Vision insurance Work Location: Remote