Product Development Manager, Commercial Insurance

Job Description: • Lead the design and filing of new commercial products, forms, and coverages across BOP, commercial auto, general liability, property, package lines, specialty, excess/umbrella, crime, and inland marine • Implement filings and product strategy with product line leaders • Manage and update filings for existing products to ensure competitiveness and profitability • Develop underwriting guidelines, eligibility criteria, and coverage specifications with underwriting • Partner on product strategy, prioritization, and roadmap planning • Draft and maintain forms, endorsements, and coverage language • Lead pricing and rating updates with actuarial, including rate, rule, and rating plan changes • Review and approve rating manuals, rules, and rate pages for filing and system configuration • Manage the end-to-end SERFF filing process, including filing strategy, state sequencing, timelines, and effective-date planning • Own filing quality and compliance; review exhibits, memoranda, and submissions • Lead regulator communications and objection responses through approval • Maintain the filing calendar and tracker and ensure approved filings are accurately reflected in system configuration • Provide guidance and work direction to the Product Development Analyst • Guide development and use of AI tools for filing preparation, form and endorsement comparison, competitive filing research, and rate and loss analysis • Identify AI and workflow automation use cases to improve product development and filing speed and quality • Set standards for validating AI-generated work product and ensure human review • Partner with engineering and data teams on AI tool requirements and implementation • Drive adoption of AI-enabled workflows across product, underwriting, and compliance • Drive product initiatives from concept through implementation and post-launch monitoring • Translate product requirements for system configuration • Partner with underwriting, claims, and distribution to align product design with business needs • Collaborate with compliance, legal, actuarial, and engineering to ensure accuracy and scalability • Ensure compliance with jurisdictional requirements and state-specific filing requirements • Monitor legislative, regulatory, and industry changes impacting products • Analyze performance, loss trends, and competitive positioning • Present insights, recommendations, and product updates to stakeholders • Develop product documentation, training materials, and internal communications • Serve as a subject matter expert on coverage intent and product design Requirements: • ~8–12 years in underwriting, product development, or commercial P&C coverage • Experience developing products, forms, or pricing approaches for BOP, commercial auto, general liability, commercial property, and package policies • Experience managing state filings (forms, rates, and rules) in SERFF, including regulator interaction and objection responses • Experience with specialty lines, excess/umbrella, crime, and inland marine is desired • Experience developing underwriting guidelines and eligibility criteria • Strong market analysis and competitive intelligence skills • Experience using or applying AI tools to improve preparation, analysis, and documentation is desired • Experience influencing product strategy or portfolio performance is a plus • Bachelor’s degree in Business, Risk Management, Finance, or related field • CPCU, ARM, AU, or similar designations are a plus • Strong commercial P&C underwriting and coverage knowledge • Strong working knowledge of state filing requirements and SERFF • Analytical and problem-solving skills with attention to detail • Clear communication and ability to influence across teams • Highly organized with the ability to manage multiple filings and priorities • Proficiency in MS Office; Tableau or Power BI experience is a plus Benefits: • Performance bonus eligibility • Equity eligibility • Health insurance • Dental insurance • Vision insurance • Retirement plans