Senior BSA Product Manger

Location Remote. Experience Level Senior Level (7+ years of relevant experience). Role Overview We are seeking a Senior Business Systems Analyst / Product Manager to own the product backlog for the commercial systems that power pricing, quoting, contracting, and billing. The role focuses on Salesforce CPQ, DocuSign, Conga, and a billing platform, and on Quote-to-Cash processes affected by pricing changes, complex deal structures, and M&A activity. The successful candidate will define business needs before solutions, translate them into build-ready requirements, and own the outcome through delivery. This is not a hands-on configuration role, and the analyst will partner closely with architects, engineers, and commercial stakeholders who own the technical design and build. Key Responsibilities Backlog Ownership & Product Management • Own the commercial systems product backlog across pricing, quoting, contracting, billing, and Quote-to-Cash processes. • Manage enhancements spanning Salesforce CPQ, DocuSign, Conga, the billing platform, and related commercial applications. • Prioritize requests based on business value and the underlying problem being solved. Requirements Definition & Problem Evaluation • Translate business problems into prioritized product requirements, user stories, acceptance criteria, and build-ready specifications. • Evaluate pricing, deal structure, RevOps, and M&A requests to identify root problems and appropriate product outcomes. • Define what the business needs before recommending a solution. Delivery & Outcome Ownership • Partner with architects and engineers through solution design, development, testing, and delivery. • Validate delivered outcomes against the original business need and acceptance criteria. • Optimize commercial processes as part of delivery. Stakeholder Collaboration • Drive alignment across Commercial Operations, Revenue Operations, Finance, Sales, and Technology stakeholders. • Communicate priorities, trade-offs, and delivery status clearly to business and technical partners. Required Qualifications • 7+ years of experience in business systems, product management, Commercial Operations, Revenue Operations, or Quote-to-Cash platforms. • Proficiency in Salesforce CPQ, pricing, quoting, contracting, billing, and end-to-end Quote-to-Cash processes. • Experience with DocuSign, Conga, billing platforms, Salesforce, contract workflows, and commercial systems integrations. • Experience in RevOps and Commercial Ops, including pricing changes and complex deal structures. • Experience with product backlogs, requirements definition, process optimization, acceptance criteria, stakeholder management, and delivery ownership. • Excellent verbal and written communication skills. Preferred Qualifications • Experience in B2B SaaS environments. • Experience supporting M&A-driven system requirements. Core Skills & Attributes • Take ownership of problems and outcomes from definition through delivery. • Apply critical thinking to determine whether each request solves the real business problem. • Translate business needs into clear, build-ready requirements. • Manage stakeholders effectively across commercial, finance, and technology teams. • Communicate clearly in both verbal and written form. This is a remote position.