Sr Product Manager (Remote) - El Paso, Texas, US

Overview Take the next step in your career now, scroll down to read the full role description and make your application. As a Product Manager on the Strategic Product Engagement Team, you will be the product-led partner for strategic enterprise accounts, bridging go-to-market and product. You will combine telemetry, lifecycle context, and customer feedback to identify workstreams that improve outcomes and drive growth. You’ll engage with customers, account teams, and leadership to translate needs into actionable product plans. This role demands strategic thinking, ambiguity tolerance, and disciplined execution without direct authority. You help shape cross-portfolio value and adoption at scale. Compensation / Benefits • salary range provided in posting • health, dental, and vision insurance • 401(k) with company match • paid parental leave • paid time away and sick leave • bonus or incentive potential for non-sales roles Responsibilities • Own strategic product-led customer engagements and lifecycle for a portfolio of strategic customers • Represent the Splunk product organization to customers and GTM leaders • Act as the central connector between product and go-to-market teams to drive outcomes • Use telemetry data and AI summarization to inform product-led customer experiences • Translate customer insights into clear product requirements and action plans • Define and report KPIs tied to product engagement and customer health to inform growth opportunities Key requirements • 7+ years of experience in technical product management or technical customer engagement with high-value enterprise customers • Experience engaging with senior leadership at enterprise customers on technical issues • Ability to work as a player/coach xklufbp and drive technical consensus across cross-functional teams (engineering, sales, customer success) • leadership presence with senior stakeholders • ability to work across functions with diplomacy • excellent communication and storytelling of complex needs • experience with large data sets to identify blockers • knowledge of Splunk, AppDynamics, or similar platforms for health and performance insights • AWS/GCP Cloud Architect, CKA or equivalent SRE/DevOps certifications Remote working/work at home options are available for this role.