Contract Role: Senior Product Manager – AI-Powered Partner Experience Platform Remote – California Preferred

Senior Product Manager – AI-Powered Partner Experience Platform Preferred California (Remote) Long Term Contract Job Description: As Product Manager, you will set product direction, translate partner and business needs into clear priorities, and work closely with engineering, design, and partner-facing teams to deliver AI-enabled experiences that simplify complex workflows, improve self-service, and drive measurable partner outcomes. What you'll do - Own the product vision and roadmap for AI-enabled partner experiences across digital self-service journeys - Identify, define, and prioritize capabilities that reduce friction across high-value partner workflows and improve partner productivity - Translate partner pain points, business priorities, and operational needs into clear product requirements in close partnership with partner-facing teams, design, engineering, and leadership - Partner with engineering to evaluate technical approaches, assess feasibility, and make pragmatic build decisions that balance speed, quality, scalability, and user impact - Define experiences that adapt to different partner types, roles, permissions, and workflows while maintaining a simple, consistent user experience - Establish success metrics that measure partner adoption, task completion, workflow efficiency, self-service effectiveness, and overall partner outcomes - Define and manage a phased rollout strategy that validates value, builds trust, and incorporates partner feedback before scaling capabilities broadly - Navigate cross-functional dependencies across partner programs, data, platform capabilities, AI governance, and operational teams - Champion partner trust and adoption through transparent AI behavior, reliable product experiences, clear enablement, and thoughtful change management Qualifications Basic qualifications - 9+ years of product management experience, including experience with platform, portal, marketplace, workflow, or self-service products - Demonstrated experience delivering AI-enabled or intelligent product experiences in production, such as automation, recommendations, workflow optimization, conversational interfaces, or decision-support capabilities - Experience with channel, partner, or indirect selling processes is an advantage. Strong technical fluency, with the ability to evaluate AI and automation approaches, understand API-based architectures, and partner with engineering on feasibility, trade-offs, and scalable implementation options - Track record of defining product vision for ambiguous or greenfield initiatives and translating that vision into clear priorities, phased roadmaps, and measurable outcomes - Excellent stakeholder management and communication skills across engineering, design, partner operations, go-to-market teams, and business leadership Preferred qualifications - Experience with ServiceNow platform capabilities, enterprise AI assistants, workflow automation platforms, or equivalent AI-enabled enterprise solutions at scale - Background in partner-facing or channel products-partner portals, PRM, deal registration, or partner self-service - Familiarity with RBAC, multi-tenant data isolation, and content governance in enterprise platforms - Experience with intelligent UX patterns, such as proactive recommendations, contextual assistance, guided workflows, conversational experiences, or workflow automation - Understanding of partner ecosystems and how different partner types (resellers, ISVs, system integrators, managed service providers) work - Bachelor's degree in computer science, a related technical field, or equivalent practical experience