[Remote] Product Manager, Aging Services Content

Note: The job is a remote job and is open to candidates in USA. Kforce Inc is seeking a remote Product Manager for Aging Services Content & Partnerships. The role involves owning the product vision and roadmap for caregiver-facing educational content, defining content strategies, and partnering with various teams to enhance user experiences throughout long-term care journeys. Responsibilities • Own the product vision and roadmap for caregiver-facing educational content and strategic partnerships • Define and execute the content strategy, including what content gets created, updated, personalized, or retired • Build digital content experiences that support caregivers and families across long-term care journeys • Develop personalized content pathways based on caregiver personas, care stages, diagnoses, and behavioral needs • Partner with Engineering, Design, Clinical, Operations, and Content teams to deliver impactful user experiences • Drive the evolution of a large-scale content ecosystem across videos, articles, educational resources, and digital learning experiences • Use engagement data, user feedback, and business objectives to prioritize product initiatives and influence roadmap decisions • Identify opportunities to leverage AI and personalization to deliver the right content to the right user at the right time • Ensure content experiences are optimized across iOS, Android, smartphones, and tablet devices • Oversee content production workflows and collaborate with content creators to ensure quality, timeliness, and consistency • Establish standards for highly engaging digital content and continuously improve content effectiveness • Create customizable educational programs that adapt to varying caregiver journeys and needs • Evaluate, source, and manage external partnerships that expand caregiver resources, support services, and educational offerings • Define product requirements, user stories, acceptance criteria, and success metrics for engineering and content teams • Use analytics, experimentation, and user research to improve engagement, adoption, knowledge retention, and caregiver outcomes • Develop and monitor content engagement, personalization, and partner-impact KPIs Skills • BS/BA degree or higher • 3+ years of Product Management experience owning user-facing digital products or experiences • Experience building content-driven products, content management systems (CMS), educational platforms, or personalization systems • Experience managing product roadmaps and translating business goals into shipped product features • Experience using customer insights, analytics, and engagement data to inform product decisions • Experience working cross-functionally with Engineering, Design, Content, Operations, Clinical, or other non-technical stakeholders • Experience delivering mobile experiences across iOS, Android, smartphones, and tablets • Strong product management and roadmap ownership capabilities • Strong content strategy and content lifecycle management experience • Deep understanding of digital engagement and user experience principles • Ability to identify what makes content engaging, useful, and impactful for adult learners and caregivers • Strong analytical and problem-solving skills • Experience interpreting engagement metrics, user behavior data, and feedback to drive decisions • Strong understanding of personalization and recommendation experiences • Experience overseeing content strategy, content production, content operations, or digital learning programs is highly preferred • Experience evaluating, launching, or managing third-party partnerships is a plus • Experience working within healthcare, caregiving, aging services, senior care, patient engagement, digital health, or related industries is strongly preferred • Experience supporting long-term engagement, education, or behavior-change programs is a plus • Comfort operating in fast-paced, high-growth environments with evolving priorities and ambiguity • Experience leveraging AI-powered tools or personalization technologies to improve user experiences is a plus Benefits • Comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees • Salaried personnel receive paid time off • Hourly employees are not eligible for paid time off unless required by law • Hourly employees on a Service Contract Act project are eligible for paid sick leave Company Overview • Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. It was founded in 1962, and is headquartered in Tampa, Florida, USA, with a workfor