Job Description:
• Define and drive a comprehensive growth strategy for UpToDate Expert AI across awareness, acquisition, activation, and early engagement
• Own growth OKRs across the end-to-end funnel and identify high-impact adoption levers
• Identify and develop new pathways to reach clinicians
• Improve how clinicians discover, access, and begin using AI-enabled products across web, mobile, enterprise, and EHR channels
• Partner with marketing, sales, and customer success to streamline acquisition flows and reduce friction
• Shape onboarding and early user experiences for rapid time-to-value and strong initial engagement
• Use targeted experimentation to improve conversion and activation
• Lead cross-functional initiatives and align stakeholders around priorities, tradeoffs, and success metrics
• Support go-to-market efforts, including messaging, positioning, and launch strategy for new AI capabilities
• Define measurement frameworks, instrumentation, and visibility into user behavior across channels and products
• Use experimentation, cohort analysis, and user insights to prioritize initiatives
• Balance rapid iteration with clinical, privacy, and regulatory requirements
• Develop understanding of clinician behavior, motivations, and barriers to AI adoption
• Monitor growth performance and communicate insights, risks, and opportunities to senior leadership
• Continuously refine strategies and build scalable growth approaches across products and segments
Requirements:
• 7-10 years of product management experience, with exposure to growth, acquisition, or user engagement initiatives
• Demonstrated success driving measurable improvements in user adoption, activation, or early lifecycle engagement
• Experience working across multiple functions, including marketing, sales, partnerships, and product
• Strong analytical skills, with experience using data to inform decisions and prioritize work
• Technical fluency and ability to partner effectively with engineering and data teams
• Experience operating in complex or enterprise environments
• Excellent communication skills across technical, business, and executive audiences
• Ability to navigate ambiguity and drive alignment across diverse stakeholders
• Preferred: Experience in healthcare technology, clinical decision support, or provider-facing products
• Preferred: Familiarity with clinician workflows and barriers to technology adoption
• Preferred: Experience with AI/ML-powered products, including LLM-based features
• Preferred: Understanding of HIPAA, SOC 2, HITRUST, or similar regulatory environments
Benefits:
• Bonus eligibility
• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave