Senior Technical Product Manager, Data Services

At ACT, Your Work Makes a Difference Education has power – a power that changes lives forever. It creates opportunities that lift up individuals, their families, and sparks societal change that echoes through generations to come. From our grassroots we have fought the good fight for equity in education, and we remain devoted to helping anyone who struggles to access that power. This is what matters to us and we must do better -- we’ve never been more sure of our purpose. ACT team members are part of an organization dedicated to a mission that has never been more important: Helping people achieve education and workplace success. Advancing that mission within our organization, by helping our team members achieve education and workplace success of their own, is core to our values. ACT values a diverse workplace and is committed to fostering an inclusive, equitable environment in which every team member has an opportunity to grow. We want our team members to have the well-being and confidence they need to do their best work, in an environment where both they and ACT thrive. To support this, our total rewards include company paid life insurance, medical, dental, vision, flexible health and dependent spending accounts, 401(k) retirement savings with company match, paid holidays, paid time off, and so much more. You can find a comprehensive list of our benefits here. We are seeking a Senior Technical Product Manager of Data Services to help us fulfill that mission. The Senior Technical Product Manager of Data Services guides the strategic direction and execution of data management around the B2G registration and reporting platforms at ACT. This role blends platform-level leadership with data strategy and product management, reporting to the VP of K12 Education. The Senior Technical Product Manager will collaborate with external B2G customers and across technical and business domains, including close partnerships with the MRD and Operations teams, to deliver an end-to-end data and reporting solutions for B2G customers. The role also oversees the development and management of registration, data, and reporting tools used by ACT’s customers, with an emphasis on interoperable and automated solutions, partnering closely with other product managers on the team. This role will also be responsible for contributing to and reviewing RFPs as needed for areas of expertise. The finalist will be hired at the salary and level commensurate with their qualifications. For this position, we anticipate offering an annual salary in the range of $95,000 to $135,000. ACT manages salaries within the range based on relevant factors including, skills, experience, and internal equity. Location: This is a remote position, based in the United States. Visa: Applicants must be authorized to work in the U.S. without the need for visa sponsorship. What You Will Be Working On • Understand market needs and technology trends to produce a roadmap for data and technical reporting services for our institutional customers and stakeholders • Manage and enhance automated registration, data, and reporting tools for ACT’s customers by writing requirements and partnering with technology teams for execution • Manage and enhance enrollment and rostering solutions, including the B2B registration tool (ACT Now), to best enable coherent registration through reporting experience • Define strategic direction for reporting data platforms and both internal and external integrations • Manage and maintain the registration of institutions, their associated hierarchies, and customer access and permissions for accessing reporting data • Maintain ongoing knowledge and training in Interoperability standards for education technology to build and maintain a strategic roadmap for data services • Serve as the product contact for platform consolidation and modernization initiatives that involve B2B registration and reporting • Partner with technology for implementation of government compliance in our platform ecosystems for NIST, GovRAMP, and FedRAMP certifications • Provide consultant services for platform data analytics tools for product managers to incorporate into their platforms • Build custom data delivery to third-party agencies into a scalable product and support relationships with customers to ensure delivery • Establish customer satisfaction metrics and feedback loops • Collaborate with architects on epics and feature stories • Provide oversight for RFPs, audits, and compliance • Analyze performance metrics for optimization and efficiency • Support training, documentation, and demos for new features Role Progression • 30 Days: Understand ACT’s current data and technical reporting services available for customers and how the consolidation and modernization initiatives impact reporting capabilities • 90 Days: Work on data services implementation for key strategic initiatives and create a roadmap for customer-facing technical reporting services • 180 Days: Demonstrate progress towards executing and increasing and streamlining ACT technical services This could be the job for you if you have (minimum requirements): • At least 5 years progressively responsible technology or product development or management experience, including requirements writing and roadmap ownership • Strong technical management, API, interoperability, and integration expertise • Excellent communication and cross-team collaboration • Expert-level understanding of technical platforms, pipelines, and APIs • Deep knowledge of API strategy, platform integration patterns, and microservices architectures • Strong understanding of system security, compliance, and governance requirements • Excellent communication skills with the ability to translate between technical and business stakeholders • Experience using AI tools to support day-to-day work (e.g., drafting, research, data synthesis) with sound judgment about when human review is required • Strong collaboration skills and ability to influence without direct authority • Ability to develop software project timelines and platform roadmaps • Ability to drive architectural decisions and consider enterprise architectures • Expert understanding of software development methodology across multiple teams • Strong decision-making, prioritization, problem-solving, and analytical skills • Ability to lead teams through change in a rapidly transforming organization • Highly autonomous with demonstrated initiative and ownership • Continuous improvement mindset and ability to apply innovative ideas • Ability to manage change and navigate fast-paced environments • Self-starter with multitasking ability and eagerness to learn • Experience/comfort with Data & Data Services • Accountability and integrity in professional conduct • Bachelor’s degree in technology or business or related field, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired It’s a Plus If You Have (preferred Qualifications) • Experience with data interoperability standards in education technology (e.g., Ed Fi, OneRoster) or a comparable regulated-data domain • Experience supporting or contributing to government/compliance certification processes (e.g., NIST, FedRAMP) a plus • Experience contributing to and reviewing RFPs About ACT When ACT was founded in 1959, it disrupted the assessment industry with a new approach to helping students better understand their readiness so they could take steps to improve it. By leveraging our expertise and authority in assessment and research, we will again disrupt the industry—helping more people learn, better measure their progress, and improve their navigation through life’s transitions. More than ever before, ACT is fulfilling its mission of helping people achieve education and workplace success. We’re doing it by pushing the boundaries of learning innovation through the work of our people, who we call team members because we’re all in this together. We know transformation does not come without challenge. That’s why ACT invests in a variety of experiences for team members to strengthen their connections, explore ideas, learn from customers, and celebrate success. Learn more about working at ACT at act.org! ACT is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. ACT participates in E-verify. ACT's online position announcements are intended only to provide general descriptions of employment opportunities; none of the information provided for any position should be interpreted as a commitment by ACT to specific terms and conditions for employment. Completion of the ACT National Career Readiness Certificate is recommended. Find a testing site near you to register for the WorkKeys assessments. Finalists for this position will be subject to a criminal background check as a condition of employment. • If you have received an ACT employment-related communication from an email address that is not affiliated with @act.org and/or that requests personal or financial information, please do not reply. Instead, reach out to us at careers@act.org with the details. ACT's recruitment team appreciates your interest in working with us to transform college and career readiness pathways for all learners and wishes you the best of luck in your career journey.