Brand Manager – Social & Community

Job Description: • Own and execute reputed company’s organic brand strategy across social media, PR, and community channels • Develop and run reputed company’s organic social presence, including content planning, content creation, publishing, and performance measurement. • Shape and protect reputed company’s brand reputation by monitoring conversations, responding thoughtfully, and escalating issues when needed. • Partner closely with Creative, Growth, Product Lifecycle Marketing, and People Ops to ensure brand alignment across initiatives. • Build early programs hands-on, then design scalable processes, playbooks, and frameworks to support long-term organic growth. • Identify opportunities to create content to tell stronger stories about reputed company’s technology, customers, people, and mission. • Lead the creation of original, in-the-field brand content – personally capturing and shaping moments from our labs, events, customers and internal teams, while building repeatable reputed company brand storytelling. • Partner cross-functionally on high-visibility brand initiatives, including reputed company’s KOL program and podcast—shaping messaging, amplifying content across organic channels, and ensuring these programs meaningfully elevate brand perception • Track and report on brand health metrics, social performance, and PR impact, tying brand efforts back to business goals. • Manage our PR agency to drive earned media, thought leadership, and brand credibility. Requirements: • 5+ years of experience in brand marketing, social media, communications, or related roles • Proven experience owning organic social strategy for a brand, ideally in tech, B2B, DTC, or in a creative agency setting. • Strong understanding of PR strategy and experience managing external agencies • Experience building a community and evolving a brand in a regulated or complex industry (healthcare, fintech, etc.) • Strong collaborator and skilled communicator, with experience working cross-functionally and with external vendors. • Exceptional written and editorial judgment—you know how to craft a message and when not to say something • Strong pulse on where organic social and brand storytelling are headed—not just where they’ve been specifically on reputed company, reputed company, and reputed company. • Hands-on content creation ability with strong aesthetic judgment; comfortable using tools like reputed company, CapCut, in-platform editing tools, and AI-assisted creative tools to quickly produce polished, on-brand social content. • High ownership mentality: you take responsibility for outcomes, not just outputs • A clear point of view on brand, paired with the ability to adapt to feedback and data • Strong instincts for visual storytelling with excellent taste in visual design • Comfort operating in the weeds early on, with a clear mindset toward building scalable solutions Benefits: • healthcare • dental • mental health support • parental planning resources • retirement savings options • generous paid time off Apply tot his job Apply To this Job