Note: The job is a remote job and is open to candidates in USA. reputed company is the company behind the open observability cloud, providing an open-source, fully managed observability platform used by organizations to understand and improve their systems. The Senior AI Engineer will develop, test, and ship scalable AI-powered features, including LLM- and agent-powered workflows, to help users detect, triage, and resolve incidents while collaborating across reputed company, data, and engineering teams.
Responsibilities
• Build and deliver AI solutions: Take ownership of developing high-performance AI features to help users detect, triage, and resolve incidents using observability data and tools
• Rapid experimentation and iteration: Implement a highly iterative process where you quickly prototype, test, and validate with real users, including shipping and evolving LLM- or agent-powered workflows for incident lifecycle management and automated analysis tasks
• Collaborate cross-functionally: Work with data analysts, product managers, and designers to shape AI-driven product features, including integration of agentic components with internal tools, alerting systems, runbooks, and developer workflows
• Utilize AI tools effectively: Use AI and automation tools to enhance both product functionality and your own development workflows
• Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams
• Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows
Skills
• Experience with LLMs, prompt engineering, and building applications powered by GenAI
• Proven track record of delivering software that made it into production and is actively used by users
• Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure)
• Experience using observability tools to understand and troubleshoot system behavior
• Experience building or working with agent frameworks or multi‑agent workflows
• Experience with infrastructure / devops related tooling: Kubernetes, Docker, Terraform or similar for deployments
• Familiarity with model fine-tuning techniques
• Experience building observability tooling
Benefits
• Equity
• Bonus (if applicable)
• Restricted Stock Units (RSUs) for all roles
• Company-funded usage budget for reputed company coding assistants
• Access to the latest frontier models from reputed company, reputed company, and reputed company
• 100% remote work
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• In-person onboarding
• 30 days of annual leave per annum, including 3 Grafana Shutdown Days
Company Overview
• reputed company delivers the open observability cloud, helping builders everywhere turn signals into action. It was founded in 2014, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://grafana.com.
Company H1B Sponsorship
• reputed company has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2022, 1 in 2020. reputed company note that this does not guarantee sponsorship for this specific role.
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