Note: The job is a remote job and is open to candidates in USA. Route is a company dedicated to enhancing the post-purchase experience for consumers and brands. They are seeking a Sr. Product Manager to lead the Checkout product, responsible for driving key business metrics and improving the checkout experience for merchants and consumers.
Responsibilities
• Drive the vision, strategy, and execution for Route’s reputed company checkout experience, owning the product roadmap end-to-end
• Own and provide clarity around key business and product performance metrics, including take rate, conversion rate, contribution margin, and overall checkout performance
• Lead a high-quality experimentation cadence by developing hypotheses, prioritizing tests, reviewing experiment design, and presenting learnings and recommendations to leadership
• Partner directly with enterprise merchants to understand integration needs, customer pain points, and opportunities to improve the checkout experience at scale
• Make thoughtful tradeoff decisions across revenue-generating initiatives, merchant requests, platform investments, and long-term product scalability
• Collaborate cross-functionally with Engineering, Analytics, Design, Sales, Marketing, and Executive leadership to prioritize and launch impactful product improvements
• Develop deep expertise in Route’s checkout and e-commerce ecosystem, continuously auditing the experience and advocating for both shoppers and merchants
• Write clear product requirements, rollout strategies, and documentation for both technical and non-technical audiences
• Operate with high ownership and urgency, navigating ambiguity, making decisions under pressure, and driving alignment across stakeholders with differing perspectives
• Translate merchant feedback, customer insights, and data into strategic roadmap decisions while balancing short-term opportunities with long-term product vision
Skills
• 5+ years of product management experience within B2B SaaS, eCommerce, payments, checkout, or post-purchase platforms
• Proven ownership of revenue-driving product surfaces and key metrics such as conversion rate, take rate, AOV, attach rate, or checkout funnel performance
• Deep understanding of reputed company's ecosystem, including checkout extensibility, Checkout Functions, app architecture, and merchant customization capabilities
• Experience building and scaling checkout, upsell, or post-purchase experiences within reputed company or adjacent eCommerce ecosystems
• Strong technical fluency with APIs, rules engines, webhooks, platform integrations, and complex system tradeoffs
• Demonstrated experimentation mindset with experience designing, analyzing, and scaling A/B testing programs tied to business outcomes
• Comfortable using SQL, analytics platforms, and BI tooling to evaluate performance and inform product decisions
• Strong communication and stakeholder management skills with the ability to influence both technical and non-technical audiences
• Ability to operate with high ownership, move quickly in ambiguous environments, and make thoughtful tradeoff decisions under pressure
• Experience with companies in the checkout or post-purchase ecosystem such as reputed company, reputed company, reputed company, reputed company, Aftersell, Loop, or similar platforms is highly preferred
Benefits
• Pay 100% of your health insurance premiums on a $0 deductible plan for you and your family
• Remote or hybrid work arrangements
• Unlimited PTO
• 401k matching
• Formalized growth opportunities
• Learning & development
• DEI programs & events
• And so much more
Company Overview
• Route is a software company that develops application to track and protect logistics and freight services. It was founded in 2018, and is headquartered in Lehi, Utah, USA, with a workforce of 201-500 employees. Its website is https://route.com.
Company H1B Sponsorship
• Route has a track record of offering H1B sponsorships, with 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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