Production Support / Operations Engineer - W2 Role - Remote

Role: Production Support / Operations Engineer Industry: Healthcare / Medicaid Location: Remote Duration: 12+ Months Experience Needed: 8+ Years Key Skills: - IBM DataPower Advanced - IBM Integration Bus (IIB) Advanced - MOVEit / MFT Advanced - SQL Advanced - Splunk Advanced - Linux & Shell Scripting - ServiceNow - IBM ACE, MQ, WSRR - IBM DataStage & DB2 Responsibilities: - Provide production and application support for Medicaid systems. - Perform real-time monitoring, incident management, troubleshooting, and RCA. - Support MFT, batch jobs, web services, and Linux-based systems. - Manage production deployments and operational readiness. - Use Splunk and SQL for monitoring and troubleshooting. - Develop SOPs and drive automation/continuous improvement. - Coordinate with engineering, vendors, and business teams. Experience: - Overall: 8+ years in Production/Application Support or IT Operations. - US Experience: 3+ years preferred. - Strong communication and stakeholder management skills. Ideal Candidate: Senior Production Support Engineer with strong hands-on experience in IBM DataPower, IIB, MOVEit, SQL, Splunk, Linux, and incident/RCA management. Remote Skills: Automation, Communication Skills, Continuous Improvement, Healthcare, IBM DB2, IBM Product Family, IBM WebSphere DataStage, IBM WebSphere Service Registry and Repository (WSRR), Identify Issues, Incident Management, Linux Operating System, Medicaid, Messaging Middleware, Operational Support, Production Management, Production Support, SQL (Structured Query Language), ServiceNow, Software Administration, Splunk, Standard Operating Procedures (SOP), Technical Support, Time Tracking, Unix Shell Programming, Web Services undefined: TMS