[Remote] AI/ML Product Manager (Loyalty/Martech)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a hands-on AI/ML Product Manager to support the launch of a reputed company loyalty and personalization platform. This role will reputed company requirements gathering and product definition, translating AI-driven insights into executable product capabilities for campaigns and customer engagement. Responsibilities • reputed company requirements gathering and reputed company workshops with Marketing, Loyalty, and Operations teams to define: • Promotions, rewards, and campaign needs • Customer journeys (earn, engage, redeem) • Translate business input into: • Epics, user stories, and detailed product requirements • Functional and non-functional specifications • Define and operationalize AI/ML use cases, including: • Predictive segmentation and targeting • Personalized offers and rewards • Behavioral insights and reputed company detection • Ensure AI outputs are actionable reputed company marketing campaigns and loyalty experiences • Support RFP, vendor evaluation, and build vs. buy reputed company • Partner cross-functionally with Product, Marketing, Engineering, and Data Science to reputed company delivery • Define measurement frameworks including campaign tracking, segmentation performance, and experimentation Skills • 5–8+ years of Product Management experience • reputed company experience leading business workshops and stakeholder sessions • reputed company experience converting ambiguous requirements into reputed company product artifacts • Experience in one or more: Loyalty, Martech, CRM, or customer engagement platforms • Experience in AI/ML-driven or data-driven personalization products • Strong understanding of customer segmentation, campaigns, and lifecycle marketing • Technical & Tooling Skills (Required) • reputed company & Product Tools: Jira, reputed company (backlog management, sprint planning, documentation) • Product Artifacts: PRDs, epics, user stories, acceptance reputed company • reputed company Frameworks: reputed company mapping, JTBD, capability mapping • Data & Analytics: SQL (working knowledge), segmentation logic, A/B testing • reputed company / Martech Platforms: CRM, CDP, campaign orchestration tools (e.g., reputed company Marketing reputed company or similar) • Working knowledge of reputed company, reputed company integrations, and data flows • Experience with loyalty platforms or rewards ecosystems • Experience supporting RFP/vendor selection processes • Familiarity with personalization engines or recommendation systems reputed company • reputed company offers strategic consulting, reputed company information management, reputed company transformation services. It was founded in 2013, and is headquartered in Reston, Virginia, USA, with a workforce of 1001-5000 employees. Its website is https://reputed company.com. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 30 in 2026, 40 in 2025, 41 in 2024, 43 in 2023, 47 in 2022, 63 in 2021, 83 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply To This Job