Director, Machine Learning – Platform

Job Description: • Own the end-to-end machine learning platform, including model development workflows, training, deployment, monitoring, retraining, and lifecycle management. • Define and execute the roadmap for scalable ML infrastructure supporting both real-time and batch use cases. • Lead applied machine learning initiatives supporting compliance and customer success, including areas such as: • Compliance monitoring, alerting, and investigation support • Customer success automation, prioritization, and insight generation • Internal operational tooling and responsible AI adoption • Partner with cross-functional stakeholders to translate complex business, customer, and regulatory problems into production ML solutions. • Build, mentor, and scale a small team of ML engineers and applied scientists, operating as a player-coach when needed. Requirements: • 10+ years of experience in machine learning, data science, or related engineering roles, with leadership experience. • Excellent communication skills and experience influencing senior stakeholders. • Proven experience building and operating production ML systems and platforms. • Background in fintech, financial services, payments, lending, or other regulated industries. • Strong technical judgment and ability to balance innovation with operational excellence. Benefits: • Competitive medical, dental, and vision available from Day 1 • Company equity • 401(k) plan with company match (our company match kicks off at the beginning of 2026) • Unlimited paid time off + 13 company paid holidays • Parental leave • Flex Cares Program • Free Flex subscription Apply To this Job Company : Flex Salary : 280K–350K a year