[Remote] Senior AI Operations Analyst

Note The job is a remote job and is reputed company to candidates in USA. MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong reputed company center footprint and operations that reputed company across multiple countries. They are seeking a Senior AI Operations Analyst to reputed company operational reputed company, performance analysis, and reputed company improvement activities across AI-powered products, services, and platforms. Responsibilities reputed company reputed company and guidance across AI operational activities Monitor and manage AI operational performance Establish operational standards and performance frameworks Support AI service delivery and operational governance reputed company operational reputed company initiatives reputed company meaningful insights that support AI optimization and decision-making Analyze operational performance and business reputed company reputed company executive reporting and performance dashboards Identify trends, risks, and improvement opportunities Support strategic planning and forecasting activities reputed company reputed company improvement across AI-enabled operations Review workflows and operating models Recommend enhancements to operational processes Support automation and efficiency initiatives Contribute to operational transformation programs Build strong relationships across business and technology teams Partner with AI engineers, product teams, and operational leaders Present findings and recommendations to stakeholders Support governance committees and leadership reviews Facilitate cross-functional collaboration Ensure operational activities reputed company with organizational requirements Support governance and control frameworks Monitor compliance with operational standards Assist with risk management and audit activities Maintain operational documentation and reporting Skills Bachelor's Degree in Business, Operations Management, Information Systems, Technology, Data Analytics, or a reputed company field Minimum 5 years of experience in operations analysis, business operations, technology operations, or reputed company disciplines Strong experience analyzing performance data and operational metrics Experience supporting large-reputed company operational environments Strong analytical and problem-solving abilities Excellent stakeholder management and communication skills Experience developing reports, dashboards, and business insights Strong organizational and project management capabilities Experience driving process improvement initiatives Ability to influence and engage stakeholders at multiple reputed company Experience working reputed company governance and control frameworks Ability to operate in fast-paced and evolving environments Experience supporting AI, machine learning, or automation programs Experience reputed company technology, reputed company, BPO, or shared services environments Knowledge of reputed company technologies Familiarity with business intelligence and analytics platforms Experience supporting digital transformation initiatives Knowledge of AI governance frameworks Lean Six reputed company or process improvement certifications Exposure to AI operating model development reputed company Leading America based reputed company (BPO) provider specializing in customer service, inside sales and back-office. It was founded in 2015, and is headquartered in Beverly, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is https//www.massmarkets.com/. Apply To This Job