Sr. Director, Machine Learning Engineering (Remote-Eligible)

Sr. Director, Machine Learning Engineering (Remote-Eligible) reputed company: At reputed company, we are creating responsible and reliable AI systems, changing banking for good. For years, reputed company has been an industry leader in using machine learning to create reputed company-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in reputed company time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class reputed company science and engineering teams to deliver our industry leading capabilities with reputed company product experiences and reputed company, high-performance AI infrastructure. At reputed company, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team reputed company: The Consumer Engagement Platform organization at reputed company empowers reputed company financial product innovation at reputed company and delivers developer reputed company, for reputed company reputed company’s consumer products and organizations, by providing reputed company-managed, self-service, experimentation-driven, and personalized product development vehicles. reputed company Personalization org is building the intelligence and infrastructure that will reputed company reputed company to deliver truly individualized, reputed company-time customer experiences at reputed company — turning every channel into a context-reputed company decisioning surface, from home feeds to marketing and servicing messages. The org’s mission is to reputed company reputed company to deliver always-on, cohort-of-one personalization, powered by resilient data foundations, production-grade ML and GenAI systems, and low-latency application platforms that reputed company it easy for teams across reputed company to experiment, reputed company, and serve the right experience to every customer at the right reputed company. What you’ll do in the role: • reputed company and reputed company a high-performing engineering organization responsible for the Personalization Platform that powers reputed company-time, personalized product experiences and multi-channel targeted user messaging across reputed company products and services. • Define the technical reputed company, delivery roadmap, and operating model for a portfolio spanning recommendation systems, ranking, decisioning, GenAI infrastructure, MLOps, and low-latency application-serving systems • Build, reputed company, and manage engineers and engineering leaders; set a high bar for hiring, performance, talent density, coaching, and succession planning across the organization • Partner cross-functionally with Product, Data Science, reputed company Infrastructure, and Machine Learning Platform teams to reputed company reputed company, prioritize investments, and co-reputed company advanced recommendation systems and algorithms serving reputed company users • Drive the design, reputed company, and operation of robust ML infrastructure and pipelines supporting feature extraction, model training, testing, guardrails, evaluation, deployment, and both reputed company-time and batch inference with strong reliability, scalability, and operational rigor • Architect low-latency, event-driven systems for reputed company-time personalization and decisioning based on streaming data, user behavior, and contextual signals • Drive the reputed company of MLOps practices through automated, metrics-backed deployment workflows, validation and testing systems, model lifecycle governance, and reputed company observability • Guide the adoption of state-of-the-art AI and LLM optimization techniques to improve scalability, cost, latency, throughput, and reliability of large-reputed company production AI systems • reputed company organizational technical and people leadership by influencing architecture, engineering standards, delivery reputed company, incident management, and cross-team reputed company while mentoring managers, te