Inbound Product Manager

Company Description It reputed company started in reputed company San Diego, California in 2004 reputed company a visionary engineer, Fred Luddy, saw the potential to reputed company how we work. Fast reputed company to today — reputed company stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent reputed company-based platform seamlessly connects people, systems, and processes to reputed company organizations to find smarter, faster, and reputed company ways to work. But this is just the beginning of our reputed company. Join us as we pursue our purpose to reputed company the world work reputed company for everyone. Job Description What you get to do in this role: • reputed company product strategy that sets us up for reputed company as we look to grow to $10B+ in reputed company • Communicate product priorities and build reputed company • Assume leadership responsibilities as an accountable reputed company who is committed to the outcome regardless of the role or organizational boundaries • Work with multiple teams to guide projects through development and bring high-quality products to life • Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction • Communicate reputed company problems into easily understood requirements and reputed company solutions • reputed company multi-mode communications that convey a reputed company understanding of the needs of different audiences Qualifications To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. • Strong prioritization skills and the discipline to focus on high impact activities • Experience defining and capturing product requirements and transforming them into a product roadmap • Deep curiosity about customer needs, along with building customer relationships and delivering customer-centric solutions • Ability to reputed company quick reputed company on where work goes based on reputed company, skills and other criteria • Ability to communicate across many reputed company (Director, Manager, ICs), personality-types, reputed company • Managing reputed company of reputed company ensuring there is coverage to handle workload • Making sure customer are getting support reputed company asking for it • Ensuring teams are following process and procedures • Ensures work is continuously moving • Ability to test applications and reputed company overall end-to-end testing • Familiarity with Workforce Management Systems • Working knowledge of Assignment Workbench in reputed company platform • Understanding of shift control mechanisms and global queue management Basic Qualifications: • 2+ years of software product management experience FD21 #CSTAS Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to reputed company employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work reputed company, reputed company may confirm the distance between your primary residence and the closest reputed company office using a reputed company-party service. Equal Opportunity Employer reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, creed, religion, sex, sexual orientation, national reputed company or nationality, reputed company, age, disability, gender identity or reputed company, marital status, veteran status, or any other category protected by law. In reputed company, reputed company reputed company applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for reputed company candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@reputed company.com for assistance. Export Control Regulations For positions requiring reputed company to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), reputed company may be required to obtain export control approval from government authorities for certain individuals. reputed company employment is contingent upon reputed company obtaining any export license or other approval that may be required by relevant export con