Experienced Data Analyst – Digital Channels, Personalization, and Loyalty Innovation Item Examination

Join arenaflex, a global leader in the aviation industry, as we embark on a journey to become the best airline in the history of flight. At arenaflex, we believe that diversity and inclusion drive growth and are the foundation of everything we do. Our Advanced Innovation group spans the globe, comprising a diverse team of individuals working together to build the best airline in the history of flying. We're passionate about leveraging cutting-edge technology to create innovative solutions that elevate the passenger experience. About the Role We're seeking an experienced Data Analyst to join our Computerized Channels, Personalization, and Loyalty innovation Item Examination team. As an Information Expert Chief, you will play a critical role in creating and maintaining strong relationships with key stakeholders in the Digital Channels, Personalization, and Loyalty innovation groups. You will also lead and mentor a team that will collaborate with the Digital Operations Community (DOC) on operational metrics. Key Responsibilities Interpreting data from various sources, analyzing patterns and trends, and rethinking it into actionable insights to improve Operational Excellence (Bull) Identifying application enhancements and establishing metrics for measurement Collaborating with cross-functional teams to drive business outcomes Developing and maintaining strong relationships with key stakeholders Leading and mentoring a team to achieve business objectives Creating and presenting data-driven insights to senior leaders and stakeholders Identifying areas for process improvement and implementing changes to increase efficiency and effectiveness Areas of Focus Data Insights Application performance analysis Error patterns and top factors contributing to errors Identifying, planning, and implementing internal process enhancements: recommendations for improvement and increased flexibility Displaying and coding of data arenaflex: A Leader in Diversity and Inclusion arenaflex is an equal opportunity employer. We initiate, employ, train, correct, and promote without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by relevant law. Requirements Bachelor's degree in a quantitative field (Software engineering, Math, Statistics, Finance, Designing, Operations Research) preferred 4+ years of experience as a Data Analyst, Business Intelligence Engineer, or a related quantitative role 1+ year (3+ years preferred) as a Director and at least 2 years in a Fortune 500 organization Experience creating presentations for associates and leaders at a MD and VP level and interfacing with all levels of management Demonstrated Group Leadership, ability to communicate a vision, move the team towards that vision, and provide support to achieve it Master-level BI dashboarding experience (e.g., PowerBI, Tibco Spotfire, etc...) to create meaningful, rich dashboards Advanced SQL skills Strong analytical skills, using data to solve problems Willingness to pursue complex data sets Excellent written, verbal, and presentation skills Ability to work independently and manage multiple concurrent projects with a focus on results Must be legally authorized to work in the US for any employer without sponsorship Preferred Qualifications Graduate degree in a quantitative field preferred Certifications including Google Data Analytics Professional Declaration, Power BI Data Analyst Partner, AWS Certified Data Analysis, Business Intelligence Warehouse accreditations, Palantir, Customer Side execution metrics tools e.g. Quantum Metrics Experience with DataDog/AppD/Kibana Experience with Enterprise Monitoring Systems Experience with Palantir Foundry, Microsoft SQL Server Management Studio Experience with AWS - Redshift, Quicksight, Athena Experience with Big Query, Quantum Metrics, Akamai Experience with text analysis and AI Data Visualization experience Familiarity with Python, Flash, R Continuous integration and delivery using Spry techniques Why Join arenaflex? Competitive salary and benefits package Opportunity to work with a global leader in the aviation industry Collaborative and diverse work environment Professional development and growth opportunities Recognition and rewards for outstanding performance Flexible work arrangements, including remote work options How to Apply If you're a motivated and experienced Data Analyst looking for a new challenge, please submit your application through our website: Apply Job!