[Remote] Senior AI Engineer - Grafana Ops, AI/ML | USA | Remote

Note The job is a remote job and is open to candidates in USA. Grafana Labs is a company that specializes in open observability tools, helping users understand and improve their systems through innovative AI-driven features. They are seeking a Senior AI Engineer to develop high-performance AI solutions that enhance incident detection and resolution using observability data. The role involves rapid experimentation, cross-functional collaboration, and taking ownership of AI solutions to drive impactful user experiences. Responsibilities Build and deliver AI solutions Take ownership of developing high-performance AI features to help users detect, triage, and resolve incidents using observability data and tools Rapid experimentation and iteration Implement a highly iterative process where you quickly prototype, test, and validate with real users, including shipping and evolving LLM- or agent-powered workflows for incident lifecycle management and automated analysis tasks Collaborate cross-functionally Work with data analysts, product managers, and designers to shape AI-driven product features, including integration of agentic components with internal tools, alerting systems, runbooks, and developer workflows Utilize AI tools effectively Use AI and automation tools to enhance both product functionality and your own development workflows Effective communication You'll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams Ownership and impact Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows Skills Experience with LLMs, prompt engineering, and building applications powered by GenAI Proven track record of delivering software that made it into production and is actively used by users Exposure to working in cloud-native environments (e.g., AWS, Google Cloud Platform, Azure) Experience using observability tools to understand and troubleshoot system behavior Experience building or working with agent frameworks or multi-agent workflows Experience with infrastructure / devops related tooling Kubernetes, Docker, Terraform or similar for deployments Familiarity with model fine-tuning techniques Experience building observability tooling Benefits Benefits include equity, bonus (if applicable) and other benefits listed here. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes-RSUs help us stay aligned and invested as we scale globally. 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization - Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication - Expect open decision-making and regular company-wide updates. Innovation-Driven - Autonomy and support to ship great work and try new things. Open Source Roots - Built on community-driven values that shape how we work. Empowered Teams - High trust, low ego culture that values outcomes over optics. Career Growth Pathways - Defined opportunities to grow and develop your career. Approachable Leadership - Transparent execs who are involved, visible, and human. Passionate People - Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. We will comply with local legislation where applicable. Company Overview Dice is a job-searching platform for technology professionals. It is a sub-organization of DHI Group. It was founded in 1990, and is headquartered in Santa Clara, California, USA, with a workforce of 201-500 employees. Its website is http//www.dice.com. Company H1B Sponsorship Dice has a track record of offering H1B sponsorships, with 2 in 2022, 4 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply To This Job