Senior/Lead Product Manager

Who We Are CreateFuture is an AI-native consulting partner where people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first. We’re a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what’s not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years. Our UK Benefits 35 days leave (including bank holidays). Private medical insurance. Enhanced parental and adoption leave. Financial coaching + 5% pension match. 40 hours of paid learning and development. View our full list of UK benefits. CreateFuture is a Great Place to Work-Certified™ company and has won Best Workplaces UK multiple years in a row. Join us on our journey. Let’s create tomorrow, together, today. The Role CreateFuture are looking for a collaborative and pragmatic Senior Product Manager to join our growing team and help us define and develop an exciting array of products over a variety of industries, technologies and domains. Our Product Managers are responsible for working with senior leadership, our internal design and engineering teams and our clients to help define and implement product strategies that are consistent with our clients’ vision. This can be from early stage research and market analysis through to development, delivery and iteration. As we rapidly scale, we’ve identified an exciting opportunity for a lead Product Manager to help support our growth. This person will be responsible for shaping and leading client engagements. We have a variety of clients across many industries all of whom look to us to provide leadership and guidance. You will rapidly gain their trust and guide them toward a valuable customer focused outcome. To do this you’ll use your deep understanding of product management methodologies and a consistent application of good practice. You will also be responsible for the wellbeing of a team of product managers. You will help embed good practice and coach your team in client management techniques and the application of product management. Does this sound like you? Do you have experience in developing Product Managers and a passion for the craft of Product Management? Do you have an empathetic leadership style with a focus on coaching each person to help grow their career and skills? If so, we’ve got a great role for you to stretch your wings and see what you’re really capable of. What you’ll be doing Reporting into the Head of Product Operations and be able to represent the team as we grow Leading a team of Product Managers and support recruitment Helping embed and support career progression pathways using our development framework for personal growth Providing support to the team through mentorship and coaching Acting as an escalation point for the team, helping to remove internal and external blockers as needed Supporting resourcing of Product Managers on projects Identifying training and development needs Lead clients through their digital transformation journey, ensuring long term lasting relationships are made with key decision-makers Working with the team to improve, shape and structure the Product Management ways of working About you Passionate about Product Management as a discipline and keen to keep up to date on emerging trends, as well as experimenting with new tools and techniques Recent relevant experience of leading product focused engagements Knowledge and experience of Product Management frameworks and approaches for continuous discovery and delivery Focussed strongly on developing people at all stages of their career from junior to senior Have experience of product research and collecting evidence to support value propositions Have experience of using data to help drive decisions and steer the direction of the product towards the client’s north star Previous experience of working in an agency/consultancy environment Knowledge of web and mobile technologies and practices You are able to lead and facilitate discovery workshops with clients and can easily communicate ideas Be comfortable with ambiguity and help provide clarity in all situations Bring energy and enthusiasm to the workplace and embody the xDesign values each day Benefits As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits We make learning a priority here at xDesign which is why you’ll get 6 paid learning and development days and an individual allocated budget to help you focus on your personal and professional development We believe our employees should enjoy their leave how and when they want, that’s why we give you 35 days (inc bank holidays) to spend as you wish Support for your health and wellbeing with access to fast and effective private medical insurance with Vitality Our enhanced maternity, paternity, adoption and shared parental leave ensures you get to spend quality time with your new family members We ensure our employees feel more secure and supported with their finances by partnering with Bippit to provide confidential professional financial coaching, workshops and resources Some of the latest tech equipment, including headphones and more, as well as a range of tools to do your job comfortably If you like getting involved in social events at work, we host regular optional virtual and in-person events like cook-alongs, virtual quizzes and more We want to help you do your bit to fight climate change. That’s why we’ve partnered with Loveelectric, where you can save up to 50% on any electric vehicle For the avid cyclists, take advantage of our cycle-to-work scheme Through the wellbeing app, YuLife, you’ll get access to many benefits including group life insurance, a 24/7 EAP service and both physical and mental wellbeing support Invest in your future by opting into our salary sacrifice pension scheme Flexible remote working (client visits will be required) This position is available for UK based remote working as well as office or hybrid working for those based around Edinburgh. Think this is for you? Get in touch for a confidential chat about how you can become part of the team. Learn more about life at xDesign on our careers site and for more insights into our hiring process check out our careers FAQs. We believe that representative teams made up of people with different backgrounds, skills and points of view help us build the best workplace possible and enable us to create genuinely innovative, broadly useful products. We are committed to our goal of creating the most inclusive workplace possible. As we strive to build an environment where everyone can thrive and be themselves we will continue to investigate and challenge biases, while working to identify and remove obstacles to inclusion. If you need additional support or accommodation during the application process, please don’t hesitate to let us know. What we’ll offer you We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do. We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed. We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look. Our hiring process We try to keep our hiring process clear, fair and respectful of your time. We aim to get back to everyone who applies and we will be upfront about where you are in the process. It usually looks like this Call with our Talent Acquisition Team Role specific capability interview Depending on the role, we might also ask you to do a short presentation, a practical or technical task or have a values focused conversation. We will explain what is involved before anything happens. Inclusion at CreateFuture We believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work. If you need any adjustments or support during the application process, just. We will do what we can to help. We look forward to your application! Apply To This Job