Sr. Manager, Product Master Operations

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function Project/Program Management Group Job Sub Function Technology Program/Portfolio Management Job Category People Leader All Job Posting Locations: Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Ringaskiddy, Cork, Ireland, West Chester, Pennsylvania, United States of America, Zuchwil, Switzerland Job Description DePuy Synthes is recruiting for a Sr. Manager, Product Master Operations, located in Raynham, MA, West Chester, Pennsylvania, Raritan, NJ, United States, Zuchwil, Switzerland and Ringaskiddy, Cork, Ireland. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): Raynham, MA (USA) - Requisition Number: 078305 Loughbeg, Ringaskiddy - Requisition Number: 081263 Zuchwil, Switzerland - Requisition Number: 081264 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. The Sr. Manager, Product Master Operations is a global leadership role within Supply Chain & Operations (SC&O) Systems, responsible for delivering accurate, timely, and compliant product master data that enables DePuy Synthes’ end-to-end supply chain. This leader oversees product master data operations across regions and enterprise platforms, ensuring data is created, maintained, and governed with the rigor required to support manufacturing, planning, distribution, customer readiness, and business continuity in a highly regulated MedTech environment. This role has broad global impact and serves as a critical connector across Supply Chain, Quality, Regulatory, IT, R&D, and Commercial teams to ensure product data is fit for purpose across the product lifecycle—from new product introduction and change management through ongoing maintenance and discontinuation. The Sr. Manager is expected to drive operational excellence through standardization, performance management, and continuous improvement; strengthen data quality, controls, and audit readiness; and help shape scalable governance and operating models that improve speed, accuracy, and compliance. This position also plays an important role in business and systems transformation, translating evolving business requirements into sustainable master data processes and capabilities that support growth, resilience, and execution across a complex global medical device network. Key Responsibilities • Lead global Product Master Operations within SC&O Systems, ensuring accurate, timely, and compliant creation, maintenance, and governance of product master data across enterprise platforms and regional processes. • Own the operational execution and continuous improvement of product master data processes across the full product lifecycle, including new product introductions, changes, transfers, inactivations, and discontinuations. • Establish and evolve scalable data governance standards, business rules, controls, and decision rights to strengthen data integrity, audit readiness, traceability, and regulatory compliance in a highly regulated MedTech environment. • Partner cross-functionally with Supply Chain, Quality, Regulatory, R&D, Manufacturing, IT, Planning, and Commercial teams to ensure product data is fit for purpose and ready to support global business operations. • Lead, coach, and develop a high-performing global team, building strong capabilities in operational execution, data stewardship, business process mapping, problem-solving, change leadership, and continuous improvement. • Define, monitor, and communicate key operational and data quality metrics, service levels, risks, and performance trends to drive accountability, transparency, and informed decision-making with senior leadership. • Drive standardization and simplification of product master processes across regions and systems, reducing variation, improving cycle times, and enabling a more consistent global operating model. • Identify, prioritize, and implement automation opportunities that reduce manual effort, improve accuracy, and increase throughput across master data operations, including workflow optimization, rules-based validations, and exception management. • Partner with business and technology teams to evaluate and apply AI-enabled and advanced analytics capabilities that enhance data quality monitoring, issue detection, process efficiency, and decision support, with appropriate governance and control. • Act as the business and operational subject matter expert for system enhancements, ERP and master data initiatives, and broader digital transformation efforts impacting product master data. • Support business continuity and transformation readiness by ensuring product data processes, roles, training, and controls can scale with organizational change, new platform capabilities, and evolving business needs. • Champion a culture of operational excellence, data accountability, and innovation by leveraging leading practices from the MedTech industry to improve service, resilience, and end-to-end supply chain performance. Qualifications Education • Required: Bachelor’s degree in Supply Chain, Information Systems, Business, Engineering, or a related field. • Preferred: Master’s degree or MBA. Required Experience and Skills • Minimum 8–10 years of progressive experience in supply chain operations, master data management, or enterprise systems within a global organization. • Demonstrated people leadership experience managing and developing teams in a matrixed, global environment. • Experience working in a complex, multi-ERP / system environment required. • Familiarity with ERPs, particularly SAP (S/4HANA) and other enterprise software systems like CRM (Salesforce) and PLM (Windchill). • Strong understanding of product master data concepts and their impact on planning, manufacturing, quality, and distribution. • Experience operating within highly regulated environments (e.g., medical devices, pharmaceuticals, or life sciences). • Proven ability to drive process standardization and operational excellence across regions. Preferred • 8+ years of progressive experience in master data, supply chain operations, ERP, or enterprise data management within a global organization, including leadership responsibility. • Demonstrated experience leading teams and driving results in a matrixed, cross-functional, and globally distributed environment. • Strong knowledge of product master data and its impact across new product introduction, planning, manufacturing, quality, distribution, and lifecycle management. • Knowledge of global regulatory, privacy, records management, and compliance requirements relevant to supply chain data, quality systems, and controlled business processes. • Working knowledge of Computer System Validation (CSV), GxP, SOX, and audit-support requirements relevant to enterprise system deployments. • Proven capability in data governance, process standardization, data quality, controls, and continuous improvement. • Strong stakeholder management, communication, problem-solving, and change leadership skills. Other • Language: English required; additional languages preferred. • Travel: Up to 10–20%, domestic and international. • Certifications: Lean Six Sigma, or data management certifications preferred. For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com. Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. #DePuySynthesCareers Required Skills Preferred Skills: Budgeting, Consulting, Customer Alignment, Data Analysis, Developing Others, Inclusive Leadership, Information Technology Strategies, Leadership, Process Improvements, Product Portfolio Management, Project Management Methodology (PMM), Project Management Office (PMO), Risk Assessments, Strategic Thinking, Tactical Thinking, Team Management, Training People The anticipated base pay range for this position is : 245,000 - 122,000 USD Additional Description For Pay Transparency Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period10 days • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits