Legal AI Product Manager - II - Create+ (Legal Drafting)

Are you a Product Manager with AI experience? Do you want to take your Product career to the next level? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. About the Role Create+ is LexisNexis’ next‑generation AI‑powered legal drafting solution, designed to help legal professionals draft, review, and refine documents more efficiently, directly within Microsoft Word and connected workflow surfaces. As a Product Manager II, you will own part of the Create+ product portfolio and lead feature execution from discovery through delivery. You will develop product plans, propose new feature ideas grounded in customer pain points, and collaborate with cross‑functional teams to bring high‑value drafting capabilities to market. You will prioritize and communicate customer issues and defects using data‑driven insights, represent your product areas to stakeholders, and lead demos at key milestones. This role is ideal for someone with strong product instincts, AI/LLM fluency, and a passion for building intuitive workflow tools for legal professionals. Responsibilities: Customer Focus• Interact frequently with attorneys, legal professionals, and power users to generate clear customer requirements. • Anticipate customer needs, especially around legal drafting workflows, and translate them into prioritized product opportunities. • Understand how Create+ impacts customer satisfaction across drafting, review, and delivery workflows. • Monitor legal industry trends, drafting practices, and evolving expectations around AI‑assisted writing. • Aim to exceed customer expectations while balancing product viability and long‑term strategic goals. Data‑Driven Decision‑Making & Analysis• Gather insights from multiple sources—including user research, usage analytics, feedback channels, and market data—to guide product decisions. • Make trade‑off decisions across competing priorities while maintaining alignment with Create+ strategy. • Formulate and evaluate hypotheses using quantitative methods, including A/B testing of drafting and workflow features. • Identify opportunities for product improvement through deep analysis of usage, adoption, and customer behavior. • Independently manage day‑to‑day product issues and propose data‑informed solutions. Go‑to‑Market & Product Marketing Lifecycle• Support go‑to‑market planning by clearly communicating customer needs and delivery timelines. • Collaborate with Marketing, Sales, and Customer Success on launch plans and messaging for AI‑enabled drafting features. • Provide product expertise for customer questions about function, pricing, packaging, and value. • Support internal training efforts (Train‑the‑Trainer) to ensure smooth rollout of new Create+ capabilities. • Assist in developing collateral for demos, customer engagements, webinars, and events. • Outline outcomes, milestones, and key deliverables during launch and product strategy planning. Product Delivery & Development Lifecycle• Solve customer needs through features that improve drafting efficiency, document quality, and workflow continuity. • Build prototypes and work with UX to validate drafting concepts and user flows inside Word and web surfaces. • Participate in structured product discovery to identify and refine new Create+ capabilities. • Manage parts of the product lifecycle, ensuring features move from concept to delivery smoothly. • Work within agile SDLC processes and partner closely with engineering, design, and data science teams. Strategy & Commercial Acumen• Define strategic product vision and priorities for your Create+ feature areas. • Use competitive signals, market expectations, and legal‑drafting best practices to shape future product direction. • Develop opportunity assessments, business cases, and product development plans for new drafting and AI capabilities. • Understand operating costs, development plans, and commercial implications of your feature areas. Technical Skills• Consider technical approaches when prioritizing functionality, especially around AI/LLM integration, model evaluation, and workflow logic. • Leverage a modern AI PM toolset spanning product analytics and experimentation, user‑research/prototyping, data tooling (SQL, notebooks, Python), prompt/LLM evaluation and feedback pipelines, and delivery/ops tools to drive evidence‑based product decisions and continuous improvement. • Understand core architectural concepts, data flows, and integration patterns needed to deliver performant drafting experiences. • Demonstrate fluency in modern AI concepts, including prompt design, evaluation, guardrails, and responsible‑use principles. Personal CapabilityPractices Self‑Development • Continuously builds depth and breadth in product, domain, and AI competencies. • Seeks and applies feedback to improve performance. Solves Problems & Analyzes Issues • Collects information from multiple sources to diagnose issues. • Identifies root causes and proposes effective solutions. Innovates • Experiments with new approaches to improve drafting workflows. • Develops new ideas rooted in user needs and emerging AI capabilities. Interpersonal SkillsCommunicates Powerfully and Prolifically • Demonstrates strong communication, active listening, and clarity across audiences. • Shares relevant information to foster alignment. Collaboration & Teamwork • Encourages cooperation and creates space for open discussion. • Removes barriers that slow team progress. Builds Relationships • Establishes trust with peers and cross‑functional teams. • Brings enthusiasm and models high performance. Develops Others • Shares domain and product knowledge with teammates. • Supports onboarding and growth of team members. Drives for Results • Works diligently toward key goals and objectives. • Anticipates and overcomes obstacles, maintaining accountability for outcomes. Qualifications: • A Bachelor’s or Master’s degree in a technical discipline (e.g., Computer Science, Engineering, Data Science) or a degree in a legal discipline (e.g., JD, LLB, LLM) combined with demonstrated technical competency. • Prior experience with AI/LLM‑driven products, legal technology platforms, or data‑driven tooling. Technical fluency is essential regardless of academic background. • 4–6 years of Product Management experience. • Full ownership of a product area or multiple features. • Shipped enhancements that improved customer satisfaction or business outcomes. • Demonstrated strong product development knowledge, including business cases, product plans, and customer‑driven design. • Successful participation in customer engagements. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. U.S. National Base Pay Range: $95,300 - $158,800. Geographic differentials may apply in some locations to better reflect local market rates. If performed in New Jersey, the base pay range is $112,574 - $179,826.If performed in Ohio, the base pay range is $90,500 - $150,900. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.