Technical Knowledge and Skills:
• Advanced knowledge of security principles and configurations for Azure, Nutanix, M365 and AVD
• Advanced knowledge of Virtualization platforms, in particular VMware, Nutanix and AVD
• Advanced knowledge of Cloud architecture, in particular Azure and AWS
• Advanced knowledge of M365 architecture including Purview
• Advanced knowledge of M365 Purview
• Advanced knowledge of Microsoft Defender/Sentinel
• Solid knowledge of Azure networking design principles.
• At least 2 years technical implementation experience with storage technologies (SAN, FCP/ISCSI and NAS)
• Thorough understanding of networking technologies, including administration of enterprise routers, switches, firewalls and load-balancers (OSI layers 4-7)
• Understanding of network security methodologies as a whole, including but not limited to: ACLs, Stateful firewalls, VPNs (tunneling, IPsec, PPTP, etc.
Demonstrable Skills
• :Strong analytical skills with the ability to analyze information, identify and formulate solutions to problems
• .Provide more in-depth analysis with a high-level view of goals and end deliverables
• .Complete work within a reasonable time frame under the supervision of a manager or team lead
• .Plan and manage all aspects of the support function
• .Extensive knowledge of and proven experience with data processing systems, and methods of developing, testing, and moving solutions to implementation
• .Strong knowledge of project management practices and ability to document processes and procedures as needed
• .Work collaboratively with other support team members and independently on assigned tasks and deliverables with minimum supervision
• .Communicate effectively with users at all levels, from data entry technicians up to senior management, verbally and in writing
• .Self-motivated, working closely and actively communicating with team members to accomplish time critical tasks and deliverables
• .Ask questions and share information gained with other support team members, recording, and documenting this knowledge
• .Elicit and gather user requirements and/or problem description information and record this information accurately
• .Listen carefully and act upon user requirements
• .Convey and explain complex problems and solutions in an understandable language to both technical and non-technical people
• .Present technical solutions to management and decision maker
• sFollow the lead of others on assigned projects as well as take the lead when deemed appropriate
• .Think creatively and critically, analyzing complex problems, weighing multiple solutions, and carefully selecting solutions appropriate to the business needs, project scope, and available resources
• .Take responsibility for the integrity of the solutio
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Core Competencie
• s:Act with integrit
• y.Use sound judgemen
• t.Commitment to quali
• tyDemonstrate adaptabilit
• y.Innova
• teThink strategicall
• y.Communicate effectively and influence other
• s.Work well both independently and as part of a te
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