[Hiring] Pharmacy Business Analyst @Knipper HEALTH

Overview YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the CareTria Team! The Pharmacy Business Analyst supports CareTria Pharmacy by planning, designing, and improving business systems, operational workflows, and data driven insights that enable safe, compliant, and efficient pharmacy and patient support operations. This role partners closely with pharmacy operations, clinical teams, patient services, technology, compliance, and finance to translate business needs into clear requirements, actionable analyses, and scalable solutions. The Analyst gathers and analyzes operational, clinical, and financial data to support business cases, regulatory initiatives, technology enhancements, and process improvement efforts. This individual produces clear reporting, root cause analysis, and solution options that improve patient access, service quality, compliance posture, and cost efficiency. Strong communication, analytical, and problem-solving skills are essential to maximize the value of CareTria Pharmacy’s systems and operational investments. Sponsorship is not being offered for this role. Remote opportunity for the apporpriate candidate. Responsibilities Requirements Gathering, Analysis, and Design • Partner with pharmacy leadership, operations, clinical, compliance, patient services, and technology stakeholders to understand workflows, business needs, and regulatory requirements • Document current state and future state pharmacy processes, system workflows, data flows, and operational dependencies • Translate business needs into clear requirements, functional specifications, process maps, data definitions, and reporting requirements aligned to CareTria standards • Develop and present alternative solution options with clear tradeoffs related to compliance, scalability, cost, and operational impact • Ensure solutions align with applicable pharmacy regulations, privacy requirements, accreditation standards, and internal policiesFacilitate review and approval of documented requirements with stakeholders • Lead working sessions and design reviews to improve pharmacy operations, patient experience, and information flow • Identify, analyze, and resolve issues across existing or in development pharmacy systems and workflows • Evaluate system effectiveness and operational performance, recommending enhancements and risk mitigation strategies Development and Implementation Support • Review requirements with technical and operational partners, addressing questions and clarifying intent • Participate in solution design sessions to ensure alignment with pharmacy workflows and end user needs • Monitor progress during build and configuration phases to ensure adherence to approved requirements • Act as a liaison between pharmacy operations, compliance, and technical teams throughout implementation • Identify and manage issues, risks, and dependencies during solution development Testing and Validation • Support development of test plans, test cases, and validation scenarios tied directly to documented requirements • Participate in unit testing, system testing, and user acceptance testing for pharmacy systems and reporting tools • Validate that solutions meet operational, regulatory, and reporting requirements prior to deployment • Participate in defect triage and resolution discussions, distinguishing between defects, enhancements, and scope changes General Responsibilities • Support planning, design, deployment, and post implementation stabilization of pharmacy solutions • Provide ongoing analytical and reporting support to pharmacy leadership and operational teams • Identify opportunities to improve efficiency, compliance, scalability, and financial performance • Conduct research on systems, tools, and best practices to support informed recommendations The above duties are meant to be representative of the position and not all-inclusive. Qualifications MINIMUM JOB REQUIREMENTS: • Bachelor’s degree in Information Technology, Business Administration, Healthcare Management, or a related field. • 5 or more years of relevant experience in pharmacy, healthcare, life sciences, or regulated service operations • Experience as a business or operations analyst, preferably in healthcare, pharmacy, or regulated environments • Experience supporting senior leaders in high accountability environments • Strong knowledge of pharmacy operations, healthcare regulations (e.g., HIPAA), and pharmacy software systems (e.g., pharmacy management systems, electronic health records). • Familiarity with Healthcare / Pharmacy related applications for CRM system (Salesforce) a plus • Certified ScrumMaster (CSM) or Certified Scrum Product Owner (CSPO) certifications a plus. KNOWLEDGE, SKILLS & ABILITIES: • Advanced expertise in Microsoft Excel, including complex formulas, pivot tables, Power Query, data modeling, and automation • Strong working knowledge of Microsoft Access, including database design, querie