Product Manager-Refractory Industry

Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page! Job details: Amazing opportunity for a subject matter expert in the refractory space to join an industry leading manufacturing company! This Jobot Job is hosted by: Matt Tassoni Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume. Salary: $100,000 - $115,000 per year A bit about us: Our client is a global leading manufacturing company! Why join us? Company Car Medical Dental Vision PTO Job Details Product Manager – Slide Gate / Refractory Products We are seeking a Product Manager with experience in steel manufacturing and refractory applications to support customers and drive product performance across North America. This role serves as both a technical subject matter expert and customer-facing partner, working closely with steel producers to optimize slide gate refractory systems, improve casting performance, and support operational reliability. This position requires regular travel to customer sites to provide technical support, oversee product trials, and collaborate with customers on process improvements and refractory performance initiatives. Key Duties & Responsibilities Build strong relationships with steelmaking customers, serving as a technical advisor and product expert for slide gate and refractory solutions Provide on-site technical support and application guidance to help customers improve casting performance, refractory life, and operational efficiency Collaborate with the sales team to support business growth and expand market share within steel and metallurgical accounts Manage and oversee product trials, testing, installations, and conversion processes at customer facilities Support the introduction and implementation of new slide gate technologies, refractory products, and process improvements Provide technical support during new business development activities, customer evaluations, and contract discussions Work cross-functionally with R&D, operations, quality, and commercial teams to ensure product performance and customer satisfaction Analyze product performance data and customer feedback to identify opportunities for continuous improvement Lead and manage corrective action investigations, root cause analysis, and follow-up initiatives related to refractory and slide gate performance Support customers with troubleshooting related to tundish flow control, nozzle performance, refractory wear, and casting consistency Help maintain and strengthen long-term customer partnerships through consistent technical support and responsiveness Qualifications Bachelor’s degree in Metallurgical, Ceramic, Chemical, Materials Engineering, or a related technical field preferred 2+ years of experience in steel manufacturing, refractory products, continuous casting, or slide gate systems preferred Strong technical understanding of steel production, continuous casting operations, and refractory applications Experience supporting customers in the refractory, flow control, or metallurgical product space is highly preferred Ability to work effectively with customers, sales teams, and technical teams to solve problems and improve product performance Strong communication, analytical, troubleshooting, and relationship-building skills Willingness and ability to travel regularly to customer sites across North America Interested in hearing more? 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