Technical Architect

Technical Architect (Java) Colombo, Sri Lanka Enactor is a leading provider of next-generation retail store systems, offering next-generation omnichannel Point of Sale (POS) solutions alongside a suite of innovative store solutions. With a strong global presence in terms of customers and Enactor offices, we are dedicated to redefining the retail industry by providing businesses with flexible, tailored solutions to enhance customer experiences and drive gro • w. We are seeking a seasoned Technical Lead with over 15 years of industry experience to serve as the ultimate technical authority within our Application Support department. You will be responsible for the stability and performance of Enactor’s mission-critical distributed POS and retail applicatio • ns.This is a high-impact role requiring a rare blend of Java development expertise, database performance engineering and leadership. You will not only resolve the most complex issues but also validate technical solutions, perform code reviews and provide the technical direction needed to keep global retail operations running 24 • /7.15+ years of experience in software engineering, architecture, and enterprise application developm • entStrong hands-on background in Java technologies with deep involvement in both coding and solution design sta • gesExperienced in handling P1/P2 production incidents and critical support situati • onsFlexible with working hours and available during emergencies or high-priority production iss • uesLooking for a highly hands-on individual who can independently troubleshoot and resolve issues without heavy reliance on team memb ers Technical Skil • ls —Java Performance Engineering: Extensive experience in Java programming. You must be able to troubleshoot at the code level, analyze heap/thread dumps and resolve complex memory leaks or concurrency iss • ues.Java EE (J2EE) - Advanced server-side and network troubleshooting within Java EE (J2EE) application serv • ers.XML - Experience of processing/marshaling XML fi • les.Advanced Database Troubleshoot • ing:MariaDB: Expert knowledge of performance tuning, query optimization and resolving complex locking/deadlock iss • ues.Microsoft SQL Server: Deep proficiency in diagnosing performance bottlenecks and execution plans for clients on Microsoft sta • cks.Container Orchestration: Expert-level experience managing and troubleshooting Docker Swarm environments in product • ion.Observability: Advanced skills in configuring and utilizing Zabbix, Prometheus, and Grafana for proactive system monitoring and predictive alerting will be an added advant • age.Scripting & Automation: Mastery of Linux Shell, Windows PowerShell or Python to automate repetitive support tasks and system recovery procedu • res.ITIL Process Authority: Mastery of Change, Incident, and Problem Management to ensure we meet or exceed our SLA/SLO/SLI commitme nts.