Automated Quality Assurance Testing with Cognitive Artificial Intelligence (AI)

Quality Assurance Testing For Cognitive Artificial Intelligence (AI) CVS Health is looking for a strong individual contributor that will be responsible for Quality Assurance Testing our Cognitive Artificial Intelligence (AI) portfolio of products including voice and chat bots. Duration of the engagement: 6+ months Preferred location: On-Shore/United States; Remote; working hours Eastern Standard Time required Rate Card Role: QA Tester / Analyst - Specialized II Key Responsibilities: • Ability to create, execute and automate complex functional and regression test scenarios to avoid leaked defects. • Ensure test coverage and execution of test cases that excercise all critical inter-system integration points. • Accountable for initiatives of high complexity, high risk, and high visibility; handle multiple initiatives of varied complexity simultaneously; provide feedback on and suggestions for improving QA Procedures to IT Leads • Review and provide feedback on requirements, technical design, and specifications through User Story / Backlog Refinement sessions • Responsible for Test planning including Test Plans, Test Data Requirements, Test Scenarios, Test Cases, Test Results, Test Strategy and Test Summary reports) leveraging user stories, business requirements, UX design specifications • Conduct Manual and automated testing • Strong understanding of Defect Workflow, Agile methodology • Identify and document all defects and customer experience concerns • Manage the test artifacts and approval process Required Qualifications : • 3+ years in the software industry with Quality Assurance experience • 3+ years of experience detailing test plans, test cases, tracking defects, reporting status to various levels in the organization • Experience testing Natural language speech recognition, conversational AI and cognitive solutions • Experience with automated test tools including Cyara Botium & Velocity and/or Hammer Preferred Qualifications: • Familiar with Text to Speech, Speech to Text • Familiarity with leveraging Postman for API testing • Experiencing working in SAFe / Agile • Understanding of Rally for project and test management • Background with IVR, call routing • Knowledge and experience testing software applications within the Healthcare industry Required Skills : Quality Additional Skills : Quality EngineerThis is a high PRIORITY requisition.