Senior Backend / Integrations & Monitoring Engineer (Cloud, APIs, AI)

Position: Senior Backend / Integrations Engineer Client: Enterprise SaaS / AIOps Platform (Name Veiled) Engagement Type: Contract Location: Remote (Preference: East Coast / Central time overlap) Start Date: ASAP Level: Senior Role Overview Our client is a leading company in the IT operations and incident management space, providing a platform for automation, monitoring, and system reliability, is now looking for a Senior Backend / Integrations Engineer to design and build scalable integrations and data pipelines connecting the platform with various external systems. This role focuses on API integrations, event-driven architectures, and data normalization , ensuring reliable and efficient data flow across distributed systems. The platform also incorporates AI-assisted development workflows and AI-driven features , where engineers may contribute to prompt design, automation logic, and AI-enhanced processing layers Key Responsibilities • Design and build scalable integrations with external enterprise systems • Develop event-driven architectures (webhooks, polling, streaming, API orchestration) • Implement backend services using Node.js and cloud infrastructure (AWS) • Process and normalize high-volume, real-time data flows • Support AI-assisted product features, including: • prompt design and optimization • AI-driven automation workflows • Ensure reliability of integration pipelines in production environments • Handle API versioning, schema changes, rate limits, and backward compatibility • Build and maintain testing pipelines (unit, integration, staging) • Collaborate with product, engineering, and customer-facing teams • Troubleshoot complex cross-system integration issues • Maintain technical documentation of integrations and workflows Requirements • 5–7+ years as a Backend / Integrations Engineer • Strong experience with Node.js or similar backend stacks - Node.js is preferable • Experience with REST APIs, webhooks, and distributed systems • Experience with AI-assisted development tools (Copilot, Cursor, Claude, etc.) • Understanding of prompt engineering basics • Experience with event-driven architecture • Experience working with cloud platforms (AWS preferred) • Strong debugging and system troubleshooting skills • Experience delivering features end-to-end (design → production) • Comfortable working in complex distributed environments • Strong communication skills across technical and non-technical teams Nice to Have • Experience with enterprise integrations (ITSM, monitoring, collaboration tools) • Familiarity with authentication protocols (OAuth, SAML, API keys) • Knowledge of data formats (JSON, XML)