Director of Product Management – Enterprise Platforms

Salary $Negotiable Location New York, NY, USA Contract Temporary Industry Life Insurance Contact Martin Middlehurst Martin.Middlehurst@oliverjames.com Director of Product Management – Enterprise Platforms | Life Insurance We’re partnering with a leading Life Insurance organization currently investing heavily in its Product and Digital capabilities. The Director of Product Management role is responsible for a suite of enterprise platforms that are fundamental to both customer experience and internal operations. Fully remote, this is a contract-to-hire opportunity (typically 4-6 months) with a clear pathway into a permanent leadership position. The Opportunity Enterprise Platforms are central to how the business operates day-to-day, enabling sales, servicing, workflow management, and commission processes across the organization. You’ll take ownership of a portfolio including Salesforce, Back-Office Workflow, Contact Centre Technology, and Commissions. This is not a BAU role, there is a genuine opportunity to enhance, streamline, and modernise how these platforms enable the wider business. What We’re Looking For • Strong drive, curiosity, and resilience • Proven leadership experience, including managing and developing teams • Data-led mindset, with a focus on standardisation and scalable processes Experience building capabilities from the ground up (0 • 1) • Comfortable switching between strategic thinking and hands-on delivery • Someone who brings structure, pace, and accountability • Ability to build credibility and influence senior stakeholders • Experience delivering change across complex, often manual or disjointed environments • Strong understanding of product frameworks and how to apply them in practice • Experience in Shared Services environments is a plus • Salesforce knowledge would be highly advantageous The Context This area of the business is evolving, with a clear opportunity to strengthen how Product is delivered. The focus will be on driving greater alignment, consistency, and execution across both Technology and Business teams. Why This Role? • Fully remote with a clear route to a permanent role • High-impact position with strong visibility • Ownership of business-critical platforms • Opportunity to modernise and shape core capabilities • Backed by leadership committed to driving change Requirements • Strong track record of building and leading high-performing teams • Proven experience owning and delivering Salesforce and related enterprise platforms (workflow, contact centre, commissions) Demonstrated “0 • 1” capability, with experience building or transforming product functions, platforms, or operating models from the ground up • Strong understanding of product frameworks and governance, with the ability to apply structure, consistency, and discipline across complex environments If you enjoy working in evolving environments, like building and improving from the ground up, and can combine strategic thinking with delivery focus, this is a strong opportunity to make a meaningful impact.